The detailed workshop program will be decided on the basis of the number of participants and the content of the contributions. However, the workshop will include both plenary and group discussions, in addition to the introductory plenary presentations.

Most of the workshop day will be reserved for discussions and presentation of demonstrations (e.g. demonstrations of chatbots). We will cluster the discussions into overarching topics, based on a review of the positions papers accepted. The final delivery of the day is an overview of the current state of the art and state of the practice, along with key challenges for future research and practice.

The overall goals of the workshop are:

  1. To bring together researchers and practitioners actively engaged in understanding how to investigate and understand chatbots and how to strengthen design for chatbots and natural language user interfaces. Furthermore to map out future research challenges such as privacy, interaction design and machine-learning.
  2. To review cases of improving the design of chatbots or natural language user interfaces. and present examples of how machine learning and text mining have been used to create better conversations among humans and chatbots
  3. To formulate statements/visions regarding challenges, opportunities and key research questions for chatbots and natural language user interfaces.

Front page photo: wikipedia commons